Customer service is the heart beat of a small business!
A Business's longevity is not just with the services offered, but also the way the service is provided. Neighborhood Nerd is proud of our long-term relationships with our customers. We hope you are our next customer!
Here are some of the services Neighborhood Nerd offers.
Labor ServicesUNITRATE
OnsiteLet us physically come to you.Hour125.00
RemoteLet us remote control your computer through the Internet.Hour100.00
In-House Computer Services (Non-Servers)
BenchFlat rate fee for basic maintenance and repairsFlat85.00
OS ReloadReload OS to your licensed version of windows with all driversFlat125.00
HourlyHourly rateHour45.00
BackupBackup data before we do work. (.10 per 1Gb after first 50Gb)25.00
In-House Server Services
BenchFlat rate fee for basic maintenance and repairsFlat100.00
OS ReloadReload OS to your licensed version of windows with all driversFlat175.00
HourlyHourly rateHour75.00
BackupBackup data before we do work. (.10 per 1Gb after first 50Gb)25.00
Agreement Services 10% off above rates while on any below agreement
Office365We are an Authorized Office 365 CSP License ProviderSee Plans
BackupsBackup Workstation to a remote location1Gb0.20
Real-Time Monitoring
>Anti-VirusReal time notification of activity and action takenPC3.50
>PC HealthReal Time performance and system status reportingPC3.50
>FirewallRecord and report on user internet usage
COMPLETE CORPORATE IT DEPARTMENT
Just like having your own Corporate IT department!
Cover every thing with a weekly, monthly, or quarterly maintenance plan